1 Year Certificate
PHILOSOPHY: The Hospitality/Customer Relations program will prepare students to work in for-profit and non-profit organizations. Basic skills in customer relations, casino operations, and hospitality will prepare the student to become proficient in working with the general public in both tribal and non-tribal settings.
EXPECTED LEARNER OUTCOMES:
1. Develop skills in written and oral communication.
2. Develop necessary skills in the areas of communications and customer service.
3. Develop the skills that are necessary to work at an entry-level position for customer service or hospitality, including positions in retail, hotel, and gaming industries.